Contact

Confidential Inquiry

An Initial Discussion, in Complete Discretion

You do not need to immediately transmit your entire medical file.

A preliminary discussion is sufficient to understand the nature of the situation, the level of urgency, the country concerned, the main constraints, and the type of support sought.

Alliance Luxcare will then clearly indicate whether coordination can be considered and what the useful first steps would be.

Only information strictly necessary to understand your request is collected at this stage.

Two Ways to Contact Us

Make a Confidential Inquiry

This option is recommended if you wish to present a medical, family, or organizational situation with precision. A few details are sufficient for an initial discussion; detailed documents are not necessary at this stage.

Request a Call Back

This option is recommended if you wish to speak with a coordinator first. An initial conversation allows for clarifying the context and determining if Alliance Luxcare can assist you.

Submit an Inquiry

A few pieces of information are sufficient to begin. No detailed medical documents are required during this initial contact.

"*" indicates required fields

LAST NAME AND FIRST NAME*

Please do not include any medical or health data in this form. To transmit any medical information or documents necessary for your care, please use the dedicated address: secure.luxcare@protonmail.com.

GDPR*

When a Preliminary Assessment is Necessary

Confidential Organizational Analysis

Depending on the complexity of the situation, Alliance Luxcare may offer a preliminary confidential organizational analysis. This service helps structure the initial elements of the case, identify priorities, clarify coordination needs, and define potential organizational steps.

What this analysis includes:

  • organizational review of transmitted information;
  • identification of main priorities and constraints;
  • clarification of coordination needs;
  • definition of initial organizational steps.

It does not constitute a diagnosis, medical opinion, or therapeutic recommendation. Its purpose is to establish a clear organizational framework before the potential implementation of more comprehensive support.

This analysis is offered only after an initial discussion and with the client's agreement.

Confidential Analysis Starting from €450

The final fee is confirmed before any intervention, based on the scope and complexity of the situation.

What You Can Provide Us

For an initial contact, a few pieces of information are sufficient.

  • The general nature of the situation
  • The level of urgency
  • The country concerned or envisioned
  • Significant family or professional constraints
  • The type of coordination sought
  • The best way to contact you back

Detailed medical documents can be submitted later, only if necessary.

Confidentiality, from the very first exchange

Each request is handled with discretion. The information transmitted is used solely to understand your situation and respond to you.

When the context requires it, a specific confidentiality agreement can be put in place before any in-depth discussion.

Alliance Luxcare pays particular attention to families, executives, international clients, and exposed individuals wishing to strictly preserve their privacy.

Information

Frequently Asked Questions

How to contact Alliance Luxcare?
You can contact Alliance Luxcare via the confidential inquiry form, by phone, or by email. A coordinator can then get back to you to clarify your situation.
Is the information transmitted confidential?
Yes. Each request is handled with discretion. A confidentiality agreement can be put in place when the situation requires enhanced protection.
Do I need to send my medical file upon first contact?
No. An initial description of the situation is sufficient. Detailed documents can be submitted later, if a confidential analysis or coordination is initiated.
What is the confidential analysis?
The confidential analysis helps structure the initial elements of the case, understand priorities, and identify useful steps in the journey. It does not constitute a medical diagnosis.
What is the fee for the confidential analysis?
The confidential analysis starts from €450, depending on the scope and complexity of the situation. The final fee is confirmed before any intervention.
Does Alliance Luxcare operate in Switzerland?
Yes. Alliance Luxcare coordinates medical journeys in France, Switzerland, and internationally, depending on the client's situation and the relevance of the envisioned journey.
Does Alliance Luxcare perform medical acts?
No. Alliance Luxcare is solely involved in the coordination and organization of medical journeys. No medical acts are performed by the organization.
Can I contact Alliance Luxcare for a relative?
Yes. An inquiry can be made for a relative, child, parent, or family member, in compliance with the confidentiality framework and authorized information.

Trusted partner for the most demanding families.